Tagged with jan horsager

Future of Customer Experience

Customer Experience fra a Nordic Perspective

99 views May 29, 2020

Customer experience from a Nordic perspective: Efficiency and automation as drivers Tomorrow’s...

Future of Digital Innovation

Future of Intelligence - Why Intelligence...

234 views May 22, 2020

Intelligence has always been key to any operation. In the future the availability of data and...

Future of Customer Experience

Future of Customers - Why Customer Experiences...

156 views May 06, 2020

Customer’s expectations (CX) around the quality of their experience will continue to rise...

Future of Digital Innovation

IDC Directions 2020 - At the Brink of the...

308 views January 23, 2020

It feels like yesterday that our Directions 2020 were far fetch predictions of what is going to...