Tagged with gerry brown

Customer Experience

Future of Customers - Why Customer Experiences...

93 views May 06, 2020

Customer’s expectations (CX) around the quality of their experience will continue to rise...

Customer Experience

IDC Webcast: Future of Customer - Gerry Brown

69 views April 23, 2020

Future of Customer: CX technologies will evolve to meet their needs The future customer is...

Customer Experience

How Can 'CX' be your Competitive Differentiator?

437 views April 23, 2019

Want to Learn More? Find us at: https://www.idc.com/customerexperience IDC research shows that...

Digital Transformation

Gerry Brown on Digital Transformation,...

695 views June 03, 2016

IDC UK's Gerry Brown shares some insights into the relationship between Digital Transformation,...