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Tagged with gerry brown
Customer Experience
Future of Customers - Why Customer Experiences...
Customer’s expectations (CX) around the quality of their experience will continue to rise...
Customer Experience
IDC Webcast: Future of Customer - Gerry Brown
Future of Customer: CX technologies will evolve to meet their needs The future customer is...
Customer Experience
How Can 'CX' be your Competitive Differentiator?
Want to Learn More? Find us at: https://www.idc.com/customerexperience IDC research shows that...
Digital Transformation
Gerry Brown on Digital Transformation,...
IDC UK's Gerry Brown shares some insights into the relationship between Digital Transformation,...