Tagged with gerry brown

Future of Customer Experience

Future of Customers - Why Customer Experiences...

156 views May 06, 2020

Customer’s expectations (CX) around the quality of their experience will continue to rise...

Future of Customer Experience

IDC Webcast: Future of Customer - Gerry Brown

120 views April 23, 2020

Future of Customer: CX technologies will evolve to meet their needs The future customer is...

Future of Customer Experience

How Can 'CX' be your Competitive Differentiator?

555 views April 23, 2019

Want to Learn More? Find us at: https://www.idc.com/customerexperience IDC research shows that...

Future of Digital Innovation

Gerry Brown on Digital Transformation,...

768 views June 03, 2016

IDC UK's Gerry Brown shares some insights into the relationship between Digital Transformation,...