Tagged with customer experience

Future of Customer Experience

Customer Experience fra a Nordic Perspective

98 views May 29, 2020

Customer experience from a Nordic perspective: Efficiency and automation as drivers Tomorrow’s...

Future of Customer Experience

IDC Webcast: Future of Customer - Gerry Brown

120 views April 23, 2020

Future of Customer: CX technologies will evolve to meet their needs The future customer is...

Future of Customer Experience

How Can 'CX' be your Competitive Differentiator?

551 views April 23, 2019

Want to Learn More? Find us at: https://www.idc.com/customerexperience IDC research shows that...

Imported from IDC EMEA

How Artificial Intelligence is Transforming...

4,438 views February 11, 2019

AI is a key enabler allowing businesses to reimagine processes, services and value propositions...

Imported from IDC EMEA

What is Changing in Retail Customer Experience?

711 views February 11, 2019

Download the free IDC eBook on 5 Best Practices for Achieving Customer Experience Personalization...

Future of Digital Innovation

Gerry Brown on Digital Transformation,...

767 views June 03, 2016

IDC UK's Gerry Brown shares some insights into the relationship between Digital Transformation,...