Tagged with customer experience

Imported from IDC EMEA

How Artificial Intelligence is Transforming...

323 views February 11, 2019

AI is a key enabler allowing businesses to reimagine processes, services and value propositions...

Imported from IDC EMEA

What is Changing in Retail Customer Experience?

147 views February 11, 2019

Download the free IDC eBook on 5 Best Practices for Achieving Customer Experience Personalization...

Social

What’s Driving Customer Engagement in European...

101 views June 18, 2018

In this IDC video, we share the results of IDC’s customer engagement survey that highlights key...

Digital Transformation

Gerry Brown on Digital Transformation,...

405 views June 03, 2016

IDC UK's Gerry Brown shares some insights into the relationship between Digital Transformation,...