Tagged with customer experience

Imported from IDC EMEA

How Can 'CX' be your Competitive Differentiator?

267 views April 23, 2019

Want to Learn More? Find us at: https://www.idc.com/customerexperience IDC research shows that...

Imported from IDC EMEA

How Artificial Intelligence is Transforming...

925 views February 11, 2019

AI is a key enabler allowing businesses to reimagine processes, services and value propositions...

Imported from IDC EMEA

What is Changing in Retail Customer Experience?

370 views February 11, 2019

Download the free IDC eBook on 5 Best Practices for Achieving Customer Experience Personalization...

Social

What’s Driving Customer Engagement in European...

244 views June 18, 2018

In this IDC video, we share the results of IDC’s customer engagement survey that highlights key...

Digital Transformation

Gerry Brown on Digital Transformation,...

531 views June 03, 2016

IDC UK's Gerry Brown shares some insights into the relationship between Digital Transformation,...