Tagged with Retail

Imported from IDC EMEA

What is Changing in Retail Customer Experience?

329 views February 11, 2019

Download the free IDC eBook on 5 Best Practices for Achieving Customer Experience Personalization...

Social

What’s Driving Customer Engagement in European...

227 views June 18, 2018

In this IDC video, we share the results of IDC’s customer engagement survey that highlights key...

Digital Transformation

Andrea Sangalli on Cognitive Systems in Retail

461 views January 04, 2017

IDC Retail Insight's Andrea Sangalli talks about what cognitive systems are, their impact on the...

Digital Transformation

Giulio Raffaele on Retail and the 3rd...

509 views January 04, 2017

IDC's Giulio Raffaele sits down to talk about what the 3rd generation of eCommerce is, how it...