Tagged with IDC

Customer Experience

How Can 'CX' be your Competitive Differentiator?

406 views April 23, 2019

Want to Learn More? Find us at: https://www.idc.com/customerexperience IDC research shows that...

Imported from IDC EMEA

Resilience - The Three Rs of Utilities 3/3

248 views April 23, 2019

Utilities across the world are radically transforming their businesses. While navigating along...

Imported from IDC EMEA

The Blockchain Opportunity in Europe

516 views April 23, 2019

Blockchain and distributed ledger technologies have a global nature, as their main objective is...

Imported from IDC EMEA

Risk - The Three Rs of Utilities 2/3

285 views April 23, 2019

Utilities across the world are radically transforming their businesses. While navigating along...

Imported from IDC EMEA

Relevance - The Three Rs of Utilities 1/3

329 views April 23, 2019

Utilities have to remain relevant in a world where energy use and the expectations of digital...

Imported from IDC EMEA

Manufacturing Ecosystems: Building the Future

332 views April 23, 2019

IDC predicts “By 2022, driven by rising customer expectations and competition from the platform...

Imported from IDC EMEA

How Artificial Intelligence is Transforming...

1,652 views February 11, 2019

AI is a key enabler allowing businesses to reimagine processes, services and value propositions...

Imported from IDC EMEA

The 3Rs of Utilities

399 views February 11, 2019

The utility industry is in the midst of navigating its transformation journey, and IDC Energy...

Imported from IDC EMEA

The Retail Digital Experience in 2019

960 views February 11, 2019

When we look at the European region, we see a complex and highly differentiated and fragmented...

Future of Work

Re-framing the Future of Work

1,023 views February 11, 2019

IDC believes that the Future of Work is more than a cultural movement or technological...

Imported from IDC EMEA

IDC European CISO Summit 2018

653 views February 08, 2019

IDC hosted its 2nd Annual European CISO Summit in Sintra, Portugal on 12-13th November 2018; here...

Imported from IDC EMEA

What is Changing in Retail Customer Experience?

579 views February 11, 2019

Download the free IDC eBook on 5 Best Practices for Achieving Customer Experience Personalization...