Imported from IDC EMEA

Risk - The Three Rs of Utilities 2/3

February 28, 2019 IDC, IDC EMEA, IDC Research
Utilities across the world are radically transforming their businesses. While navigating along the journey, utilities have to maintain the right balance between reinventing and growing their core and expanding into new business models and revenue streams. IDC suggests that utilities should focus on three main elements: relevance, risk, and resilience.

The second R is risk, which is multifaceted. Utilities not only have to continue to excel in what they know best — that is, providing safe and reliable services to their customers — but also minimize operational risk by ensuring physical and cybersecurity as well as data protection for their customers. They also have to embrace risk, which is all the more important.

For more information, listen to Roberta’s video on Th 3Rs of utilities at or e-mail