Imported from IDC EMEA

Resilience - The Three Rs of Utilities 3/3

March 13, 2019 IDC, IDC EMEA, IDC Research
Utilities across the world are radically transforming their businesses. While navigating along the journey, utilities have to maintain the right balance between reinventing and growing their core and expanding into new business models and revenue streams. IDC suggests that utilities should focus on three main elements: relevance, risk, and resilience.

The third R that utilities need to manage is resilience. This goes way beyond technical resilience, which needs to be granted from a commodity delivery perspective. It covers business resiliency. With all the changes that are happening and the transformations the industry itself is introducing, it is critical for companies be able to quickly readapt, become more agile, and have an easier way of working. It's imperative to not get stuck in execution.

For more information, listen to Roberta’s video on Th 3Rs of utilities at or e-mail