IDC Insights

IDC Insights

Conversational Commerce in Retail

193 views August 05, 2019

Looking at customer conversations, retailers can reach customers through multiple interfaces...

IDC Insights

Commerce Everywhere in the Age of Experiential...

72 views August 05, 2019

Retailers are now offering their customers real-time (anytime) contextual experiences whether...

IDC Insights

The Changing Face of Manufacturing

156 views August 05, 2019

The manufacturing industry is changing faster than ever, with digital transformation (DX)...

IDC Insights

Omni-experience and Citizen Orientation at the...

53 views August 05, 2019

IDC predicts that by 2019, 25% of tier 1 and tier 2 cities will have open data sharing platforms...

IDC Insights

Citizen Centricity by Design

147 views August 05, 2019

With the adoption of modern technologies such as cloud-based services and the formalisation of...