Imported from IDC EMEA

How to Achieve Retail Innovation Excellence

May 03, 2019 IDC, IDC EMEA, IDC Research
Retail innovation directed at commerce everywhere business models is the key for long-term profitable growth. Retailers have the opportunity to generate new value across the extended retail value chain through retail commerce platforms and data-driven internal and external collaboration," said Ivano Ortis, vice president, IDC Retail, Manufacturing, and Financial Insights. "Retailers should carefully assess their business model innovation maturity according to the four core dimensions of vision, people, process, and technology. This will enable them to identify the next best steps to advance toward the Optimized maturity stage, which is characterized by a single innovation strategy."

Visit here ( to learn more about the IDC MaturityScape, which describes the key characteristics of the five maturity stages of retail business model innovation, range from the lowest Ad Hoc stage (defined as "stuck in legacy") to the most mature Optimized stage (defined as "innovation-culture-driven"). This IDC study shows how retailers should fundamentally point at business model innovation through the development of an innovation culture, the definition of an innovation strategy, the execution based on a retail commerce platform, and the attainment of long-term profitable growth — building up what we call retail innovation excellence. E-mail us at for more information.