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    • Future of Digital Innovation
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Filter: andrea sangali business priority customer consent customer conversations customer delight customer experience customer experience market customer journeys customer success cx data insights gerry brown idc idc emea idc research jan horsager marketing personalisation at scale sales technology markets thought leadership

Future of Customer Experience

48:18
Future of Customer Experience

Customer Experience fra a Nordic Perspective

99 views May 29, 2020

Customer experience from a Nordic perspective: Efficiency and automation as drivers Tomorrow’s...

29:03
Future of Customer Experience

Future of Customers - Why Customer Experiences...

156 views May 06, 2020

Customer’s expectations (CX) around the quality of their experience will continue to rise...