Carla La Croce provides an overview of the IDC’s research on the small and medium business (SMB) market inside the Customer Insights and Analysis (CI&A) team, with a description of the SMB market and a focus on the SMB Continuous Intelligence Service (CIS). IDC’s CI&A SMB research provides a lot of details, from the segmentation by size and by country, to the vertical market and technology view.

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Link to the Western Europe SMB Forecast https://www.idc.com/getdoc.jsp?containerId=EMEA41353117

Link to the European SMB CIS https://www.idc.com/getdoc.jsp?containerId=IDC_P1408

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