Customer Experience

Customer Experience

Future of Customers - Why Customer Experiences...

83 views May 06, 2020

Customer’s expectations (CX) around the quality of their experience will continue to rise...

Customer Experience

Customer Experience fra a Nordic Perspective

59 views May 29, 2020

Customer experience from a Nordic perspective: Efficiency and automation as drivers Tomorrow’s...

Customer Experience

IDC Webcast: Future of Customer - Gerry Brown

58 views April 23, 2020

Future of Customer: CX technologies will evolve to meet their needs The future customer is...

Customer Experience

How Can 'CX' be your Competitive Differentiator?

420 views April 23, 2019

Want to Learn More? Find us at: https://www.idc.com/customerexperience IDC research shows that...